Reviews

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            "displayName": "Cathy Hyman"
        },
        "reviewReply": {
            "comment": "Thank you, Cathy! We're glad to hear you had a good experience with your testing. Looking forward to seeing you on Wednesday!",
            "updateTime": "2026-06-02T04:46:23.015637Z"
        },
        "_id": "6a1e29b7d819bb06beaa4ec9",
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        "__v": 0,
        "comment": "I had a very good experience with my testing to see if I need hearing aids.  I definitely do need them and will return to their office and try a pair on Wed.  Thank you for all of your help today. See you on Wednesday!",
        "createTime": "2026-06-01T19:42:35.158537Z",
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        "starRating": 5,
        "updateTime": "2026-06-01T19:48:47.201127Z"
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            "displayName": "Robert White sr."
        },
        "reviewReply": {
            "comment": "Thank you, Robert, for taking the time to leave a review. We appreciate your support!",
            "updateTime": "2026-05-09T04:43:33.457167Z"
        },
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        "__v": 0,
        "createTime": "2026-05-09T01:46:14.473314Z",
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        "name": "accounts\/102802170445396817012\/locations\/3687217464775159974\/reviews\/AbFvOqkE7lbJ-y-xkJfaIWbXo3BKw7QG2v5l5LQ-vRTALJwC1VC13wBdX-FXi8okW4WWoCdx8krCbw",
        "starRating": 5,
        "updateTime": "2026-05-09T01:46:14.473314Z"
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            "displayName": "Casey Gacek"
        },
        "reviewReply": {
            "comment": "Thank you, Casey! We appreciate your kind words about our professionalism and efficiency.",
            "updateTime": "2026-05-01T04:50:19.070661Z"
        },
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        "__v": 0,
        "comment": "Professional and quick",
        "createTime": "2026-04-30T15:40:11.437184Z",
        "location": "65f36d89c7fb1ad955d5889a",
        "name": "accounts\/102802170445396817012\/locations\/3687217464775159974\/reviews\/AbFvOqkElMDBK99XJvFbfI8pwbmueNS3VnimxVBabnoPuz6AMDPvbvKgfFE4YswKzXCSCGML0D5bYQ",
        "starRating": 5,
        "updateTime": "2026-04-30T15:40:11.437184Z"
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            "displayName": "Aleksandar Culafic"
        },
        "reviewReply": {
            "comment": "Thank you, Aleksandar! We're glad to hear you had a great experience and that Laura and Leksi made such a positive impression. We appreciate your kind words about our team!",
            "updateTime": "2026-04-17T04:46:34.846057Z"
        },
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        "__v": 0,
        "comment": "What a great experience there it being my first time. Laura did a great job with the testing and educating me and Leksi with her pleasant demeanor at the front desk. Great team! Thank you! \ud83d\udc4f\ud83d\udc4f\ud83d\udc4f",
        "createTime": "2026-04-16T21:57:25.202395Z",
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        "starRating": 5,
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            "displayName": "Bhupendra Patel"
        },
        "reviewReply": {
            "comment": "Thank you, Bhupendra, for taking the time to leave a review. Your feedback is appreciated!",
            "updateTime": "2026-04-14T04:48:18.720113Z"
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        "createTime": "2026-04-13T19:39:37.532395Z",
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            "displayName": "Anthony Castaneda"
        },
        "reviewReply": {
            "comment": "Thank you, Anthony! We're glad to hear that you always have an excellent experience with us. Your support means a lot!",
            "updateTime": "2026-04-11T07:00:37.232049Z"
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        "__v": 0,
        "comment": "Always an excellent experience",
        "createTime": "2026-04-10T14:43:48.079625Z",
        "location": "65f36d89c7fb1ad955d5889a",
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        "starRating": 5,
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            "displayName": "Ronald Bruno"
        },
        "reviewReply": {
            "comment": "Thank you, Ronald! We're glad to hear that Laura provided you with excellent explanations and answered all your questions. We appreciate your recommendation of both Laura and Alexa as a winning team!",
            "updateTime": "2026-03-14T04:50:06.513674Z"
        },
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        "__v": 0,
        "comment": "laura was very good at explaning things and answering all my questions. Great Job Laura. Definite Recomend Alexa and Laura a wining team.",
        "createTime": "2026-03-12T22:44:47.859448Z",
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        "updateTime": "2026-03-12T22:57:39.579269Z"
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            "displayName": "John Moran"
        },
        "reviewReply": {
            "comment": "Thank you, John! We're grateful for your kind words about our team and the service you received. It's wonderful to hear that Laura made such a positive impression during your visit. We appreciate your recommendation!",
            "updateTime": "2026-02-20T04:47:08.787591Z"
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        "starRating": 5,
        "comment": "This is a top shelf business. I was elated with the promptness of the appointment and I thought the professionalism  was second to none. From the receptionist to Laura the instrument equipment Specialist. Laura was very thorough and professional throughout the visit. I highly recommend this business.",
        "createTime": "2026-02-19T22:10:01.422465Z",
        "updateTime": "2026-02-19T22:10:01.422465Z",
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            "displayName": "Barbara Petrick"
        },
        "reviewReply": {
            "comment": "Thank you, Barbara, for your 5-star review! We truly appreciate your support.",
            "updateTime": "2026-02-08T03:44:03.906806Z"
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        "createTime": "2026-02-07T14:07:02.059139Z",
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            "displayName": "Dianne Carmonahttps:\/\/youtu.be\/YhFqBSy4m18"
        },
        "reviewReply": {
            "comment": "Thank you, Dianne! We're glad you experienced excellent service and found our team to be friendly. Your support means a lot to us!",
            "updateTime": "2026-01-27T03:51:51.083394Z"
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        "starRating": 5,
        "comment": "Excellent service and friendly people!",
        "createTime": "2026-01-26T19:46:44.013715Z",
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            "displayName": "George Duckman"
        },
        "reviewReply": {
            "comment": "Thank you, George, for taking the time to leave a review. We appreciate your support!",
            "updateTime": "2026-01-27T03:51:50.743040Z"
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            "displayName": "Kevin Lueder"
        },
        "reviewReply": {
            "comment": "Thank you, Kevin! We're glad to hear you had a very good experience. Your feedback means a lot to us!",
            "updateTime": "2025-12-20T03:49:14.525180Z"
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        "starRating": 5,
        "comment": "Very good experience!!!",
        "createTime": "2025-12-19T15:06:20.878707Z",
        "updateTime": "2025-12-19T15:06:20.878707Z",
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            "displayName": "Robert J. Townsend"
        },
        "reviewReply": {
            "comment": "Thank you, Robert! We're glad to hear you always have a good experience, and we appreciate your support.",
            "updateTime": "2025-11-14T03:49:28.151707Z"
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        "starRating": 5,
        "comment": "Always a very good experience!!!",
        "createTime": "2025-11-13T16:45:26.702689Z",
        "updateTime": "2025-11-13T16:45:26.702689Z",
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            "displayName": "Laura Rincon"
        },
        "reviewReply": {
            "comment": "Thank you, Laura, for your wonderful feedback! We're glad to hear you love Dr. Laura's kindness and thoroughness. Your support means a lot to us!",
            "updateTime": "2025-11-07T03:54:25.363080Z"
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        "starRating": 5,
        "comment": "Great place\u2026love Dr Laura she\u2019s kind patient and thorough.",
        "createTime": "2025-11-06T19:25:29.027459Z",
        "updateTime": "2025-11-06T19:25:29.027459Z",
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            "displayName": "Carl tomczak"
        },
        "reviewReply": {
            "comment": "Thank you, Carl! We appreciate your kind words and are glad to hear that your concerns were addressed and that you had a positive experience. Your recommendation means a lot to us!",
            "updateTime": "2025-11-06T03:47:33.104279Z"
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        "starRating": 5,
        "comment": "Excellent care addressing my concerns!\nOn time appointment! Took the necessary time to answer my questions. I would recommend her to anyone with hearing issues \u2026!",
        "createTime": "2025-11-05T23:20:06.492049Z",
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            "displayName": "Willard Agnew"
        },
        "reviewReply": {
            "comment": "Thank you, Willard! We're glad to hear that you found your visit informative and that Laura and Alexa made such a positive impression. We appreciate your recommendation to family and friends!",
            "updateTime": "2025-11-04T03:40:16.336086Z"
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        "starRating": 5,
        "comment": "My visit was extremely informative. Laura explained everything to me very well. Both her and Alexa were very professional and a pleasure to talk to. I will definitely recommend you to family and friends.",
        "createTime": "2025-11-03T23:47:42.294861Z",
        "updateTime": "2025-11-06T16:18:46.199094Z",
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            "displayName": "Barbara Rowley"
        },
        "reviewReply": {
            "comment": "Thank you for your 5-star review!",
            "updateTime": "2025-11-19T15:12:50.076847Z"
        },
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        "comment": "Very professional.  Extremely happy with product and service.  Highly recommend the Hearing Lab",
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            "comment": "Thank you for your review, Kevin Conway!",
            "updateTime": "2021-02-11T15:36:01.109544Z"
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        "reviewReply": {
            "comment": "Thank you for your review, Melanie Jones!",
            "updateTime": "2021-01-19T02:17:19.343131Z"
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            "displayName": "Ray Shimonis"
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        "reviewReply": {
            "comment": "Thank you for your 5-Star review, Ray Shimonis!",
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            "displayName": "Lorie Swidergal"
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        "reviewReply": {
            "comment": "Hi Lorie, thank you for taking the time to leave us a review.  I'm glad to hear that Monia and JoAnn have been taking great care of you.  Unfortunately, insurance changes frequently and requires us to change, as well.  Next time you are in, please speak with Monia or Laura about other options we have available to alleviate such charges.  Thanks again for the review and keeping us informed!",
            "updateTime": "2021-02-03T21:28:08.997619Z"
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        "comment": "The service I received was great but very disappointed to hear that from now on my $65 will just get me in the door then after that I will pay for the doctor to look in my ears and clean my hearing aid is extra along with changing each any every part! That is beyond ridiculous and I\u2019m very upset!",
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            "displayName": "Terrie Portrer"
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        "reviewReply": {
            "comment": "Thank you for your review, Terrie!",
            "updateTime": "2020-11-03T20:30:51.195964Z"
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        "comment": "This is a wonderful place to come for Great Service and Very Pleasant and Helpful Staff. Been brining my dad John Porter for awhile now.  He loves it here.  Thank you for all that you do for him.",
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            "displayName": "Elizabeth Smith"
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        "reviewReply": {
            "comment": "Thank you for your review, Elizabeth!",
            "updateTime": "2020-09-01T13:13:05.235161Z"
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            "displayName": "Kimberley Stiles"
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        "reviewReply": {
            "comment": "Thank you for letting us know, Kimberley.  Please reach out to the clinic, so that we can address your issue.",
            "updateTime": "2021-05-26T15:01:59.512952Z"
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        "comment": "I go to Hearing Lab in Tinley Park IL. I went today 11 5 21 to have my hearing aids cleaned . The staff there are great  however the ceo\/president lacks a knowledge of how to respect\/ treat the customers.",
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            "displayName": "Michael Hardy"
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        "reviewReply": {
            "comment": "Michael thank you for leaving us a review. We agree Dr. Heidi and JoAnn are phenomenal.",
            "updateTime": "2020-03-19T18:59:22.700030Z"
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            "displayName": "Angela Williams"
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        "reviewReply": {
            "comment": "Thank you for taking the time to leave us a review!",
            "updateTime": "2020-02-21T21:53:14.035402Z"
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            "displayName": "Phil Fair"
        },
        "reviewReply": {
            "comment": "Thank you for taking the time to leave us a review!",
            "updateTime": "2020-02-14T22:05:14.850598Z"
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            "displayName": "John Pondelicek"
        },
        "reviewReply": {
            "comment": "Thank you for taking the time to leave us a review!",
            "updateTime": "2020-02-05T23:20:30.385849Z"
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        "__v": 0,
        "comment": "great service great people thanks for everything",
        "createTime": "2020-02-02T14:47:03.669690Z",
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            "displayName": "Clifton Schnarr"
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        "reviewReply": {
            "comment": "We are so happy to hear about your positive experience at Tinley Park - thank you for taking the time to share with us!",
            "updateTime": "2020-01-20T23:20:27.184554Z"
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        "comment": "I have thoroughly enjoyed working with the Hearing Lab here in Tinley Park. The hearing exam given was very detailed and the results were clearly reviewed with me. After purchasing my first set of hearing aids, the hearing aids were custom programmed to my specific hearing needs. The hearing aids have been performing flawlessly and a couple of times the programming was modified per my requests. Since the purchase all of my semi-annual checkups have been free, as well as a continual supply of batteries. At each visit the function of the hearing aids is tested and any required cleaning \/ adjustments are made. JoAnn always greets me with a great attitude and even calls to remind me of upcoming appointments. Dr. Heidi is a great Audiologist. She has patiently answered my many questions and cares deeply about my quality of life as related to my ability to correctly hear what is going on in the environment around me. I recommend this care provider.",
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            "displayName": "Earnest Lee"
        },
        "reviewReply": {
            "comment": "Thank you for the review, Earnest!",
            "updateTime": "2020-01-20T22:55:45.885364Z"
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        "__v": 0,
        "comment": "Great service JoAnn and Heidi helped me so much and set me up with a great hearing aid",
        "createTime": "2019-10-22T18:55:24.232509Z",
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        "__v": 0,
        "comment": "I have been dealing with them for about 2 1\/2 years.  The staff are wonderful, very caring and extremely professional.  I would recommend the Hearing Lab to anyone who has a hearing problem (or if not a problem, then to help with the fact that the rest of the world mumbles).",
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        "__v": 0,
        "comment": "I can hear now... The staff is the best!!!",
        "createTime": "2019-09-27T12:29:29.078290Z",
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    }
]

Reviews for Tinley Park

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I had a very good experience with my testing to see if I need hearing aids. I definitely do need them and will return to their office and try a pair on Wed. Thank you for all of your help today. See you on Wednesday!

Cathy Hyman, on Google

Professional and quick

Casey Gacek, on Google

What a great experience there it being my first time. Laura did a great job with the testing and educating me and Leksi with her pleasant demeanor at the front desk. Great team! Thank you! 👏👏👏

Aleksandar Culafic, on Google

Always an excellent experience

Anthony Castaneda, on Google

laura was very good at explaning things and answering all my questions. Great Job Laura. Definite Recomend Alexa and Laura a wining team.

Ronald Bruno, on Google

This is a top shelf business. I was elated with the promptness of the appointment and I thought the professionalism was second to none. From the receptionist to Laura the instrument equipment Specialist. Laura was very thorough and professional throughout the visit. I highly recommend this business.

John Moran, on Google

Excellent service and friendly people!

Dianne Carmonahttps://youtu.be/YhFqBSy4m18, on Google

Very good experience!!!

Kevin Lueder, on Google

Always a very good experience!!!

Robert J. Townsend, on Google

Great place…love Dr Laura she’s kind patient and thorough.

Laura Rincon, on Google

Excellent care addressing my concerns! On time appointment! Took the necessary time to answer my questions. I would recommend her to anyone with hearing issues …!

Carl tomczak, on Google

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